Terms and Conditions

At bellini.com we feel it is essential to provide our customers with the highest quality of products. Safety is our top priority when we choose products to be sold for use by children. We cannot, however, be held liable for any accidents resulting in personal injury that involve any products sold at Bellini.com. Prices, availability and estimated lead times are subject to change at any time without prior notice. All sale items are final sale

Online Customer Service

customerservice@bellini.com

For all other customer service inquiries for purchases made in a Bellini store please contact the store of purchase directly.

Returns/Exchanges

Our Bellini Baby Baskets are created as one gift package, individual items in the basket may not be returned or exchanged.  If you wish to return your entire gift basket you may do so for a full refund, minus the shipping, within 7 days of receiving the package.  Other online purchases are returnable with 7 days of receipt unless they are marked "Special Order".  Special Order items are NOT RETURNABLE.  Returns must be done through online customer service only and NOT through your local Bellini store.  Stores will not handle returns of online Bellini Baby Baskets or any other online purchase.  Please contact tracy@bellini.com to get a return authorization form.  Additional shipping charges will apply.

 

Sale Items, Special Orders and Custom Items are not returnable

 

Once we receive the purchase in its entirety, we will refund the original purchasers credit card or give you a credit towards another online purchase.  If any of the items received back are broken, missing, or not in its original packaging we will return the items back to you at your expense.  We suggest insuring the package when shipping back to us.  Credit may not be used at a Bellini store, only for another online purchase.

Damages

In the unlikely event that you receive something damaged or incorrect, please contact customerservice@bellini.com immediately so we can rectify the situation as quickly as possible and at no cost to you.

You must contact us within 24 hours of receiving the damaged package so we can file a claim with the shipping handler.  Please keep the original packaging for inspection by shipping handler.

Payment Options

For your convenience we accept American Express, Visa, Mastercard or online gift certificates

Tax

Bellini.com will be collecting NY, NJ & CT sales tax.

Shipping outside the U.S

When you place your order for shipment outside the 48 contiguous states, we will contact you via email regarding any changes in shipping costs that may occur and request your approval before processing your order.

Lead Times

At Bellini.com we try our best to get every basket out in a timely fashion. If a product is out of stock lead times may be longer than the specified 1-2 weeks (not including transit). Our baby baskets are handmade and takes some time to build. We want to ensure that every basket gets the same attention to detail and therefore these cannot be mass produced.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of this site's owner or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of this site's owner and protected by U.S. and international copyright laws. All software used on this site is the property of this site's owner or its software suppliers and protected by United States and international copyright laws

Warrantees

Bellini upholds the warrantees provided by the artisans and manufacturers who create our products. Because the details and duration of our manufacturers' warrantees.